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Shipping Explained

Shipping:
    Shipping is easy with us. All the items are 100% insured to your door. There are no hidden fees or additional charges outside of the total purchase price

    Order Processing
    To expedite your delivery time we provide shipping from Arizona, Mid West and East coast warehouses. Most orders placed on our web site by 1:00 PM Arizona Time M-F will ship the same day. Orders placed after 1:00 PM M-F can ship the same day but will typically ship the following business day. Orders placed after 1:00 PM on Friday, or anytime on Saturday or Sunday, will ship the following Monday.

    NEED IT QUICK - please call us for special situations and delivery requests. Find customer support and service phone numbers at www.contacthelp.com

    Delivery Time
    Orders that are to be shipped to any of the 50 U.S. states will arrive at your shipping address within 1-7 business days. (Saturday, Sunday and national holidays are not considered in calculating time for delivery.)

    FREE Ground Shipping

    • UPS & FEDEX - Items that are shipped with these carriers will provide in home delivery at no additional charge. You will be notified with tracking information once the item has been picked up and is out for delivery. To provide the quickest delivery time we will ship some orders from outside facilities. This does not delay our ability to ship the item but on occasion will delay our ability to post tracking information within 24-48 hours of your order. Shipments to HI, AK or PR will incur additional freight charges

    • Truck Delivery - Our freight carriers will notify you by the provided daytime phone number 24 hours in advance to setup a delivery time. Larger packages that are too heavy or do not meet the standard carrier size specifications will be delivered via truck freight. Truck freight is different than standard UPS & FedEx in how the items are actually received. Exclusive at Dynamic Sound Systems we offer 3 different freight delivery methods:
      • Inside Delivery - Products will be delivered through the the first dry door (front door or garage) as directed by the customer.
      • Inside Placement Delivery - Inside Delivery plus products will be delivered to the room of customer choice
      • Full White Glove Delivery - Inside Placement Delivery plus products will be delivered to the room of customer choice, removed from packing, set in place as directed by customer, and all trash and packing materials removed from the premises

      It is extremely important when receiving a shipment via truck that you INSPECT the package at the time of delivery. If the box has any damage or if you feel the package is in a condition you are uncomfortable with, YOU MUST write "PRODUCT DAMAGED" on the documentation you are given to sign by the driver. This simply insures that if there is any damage, we will be able to replace the item at no additional charge.

      We recommend if you are ordering a large package to consider having asking another person to help with the unloading and opening of the package. If you are unable to get assistance with your package you may contact the trucking company to arrange an inside delivery. Please note you will be responsible to pay the trucking company directly for any additional fees for this service.

      APO/FPO Shipping

    • For orders going to APO/FPO addresses and U.S. territories, we'll ship via USPS Priority Mai. Please allow extra time for delivery.

    Expedited shipping options
    Expedited shipping is only available on items that are shipped UPS & FEDEX. And exclude items that require a truck delivery. You may calculate faster shipping methods such as Next-Day AM, Next Day, Two-Day air delivery and Three-Day delivery. Shipping upgrade options and costs vary. Saturday and Sunday and National Holidays may not be counted as shipping days. Only packages shipped Next-Day will be eligible for a Saturday delivery and will incur an additional $10.00 charge. Please contact us for any special instructions or requests.



 
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